Strategies. Delivered.

Helping organisations succeed in a digital world.

We create and implement growth and transformation strategies for banks, telcos and technology companies, combining decades of executive experience with Tier-1 consulting expertise.

MBB-standard thinking with a pragmatic bias to action. We advise from the boardroom and, when it matters, execute from within.

Sydney Dubai New York Listen to the audio overview
Who we are

Boardroom-grade strategy, delivered from within.

BGAD Consulting is a boutique advisory firm that designs and implements growth and transformation strategies for banks, telcos and technology companies. We pair the calibre of the leading global strategy houses with the economics, senior attention and accountability of a boutique.

Drawing on more than two decades advising world-class, blue-chip corporations, we bring MBB-standard quality at a cost-effective price, operating globally through a mix of in-person and remote working.

What we do

Four ways we help leaders move.

From boardroom strategy to hands-on execution, each engagement is led by seasoned operators who have built and run the businesses you are trying to shape.

01

Management Consulting

Strategy, digital business, business creation, innovation and efficiency, with particular depth in financial services and telecommunications. MBB-standard quality at boutique economics.

StrategyDigital businessBusiness creationInnovationEfficiency
02

Interim Management

Experienced interim executives step into critical roles to sustain momentum, take on operational accountability, and help recruit and onboard your permanent leader for a smooth transition.

CEO / Exec DirectorNon-executive DirectorTransformation LeaderProduct / Innovation
03

Transaction Support

Support across the full transaction: target identification, deal structuring, negotiation and closure, then integration planning and delivery. We work closely alongside your financial and legal advisors.

Buy-sideSell-sideIntegration & performance
04

Executive Coaching

An independent sounding board for leaders navigating complex problems, drawing on our experience and perspective. From one-off interventions and regular catch-ups to a structured ongoing program.

BoardsExecutivesFounders / start-ups
Management consulting range

Deep capability across the industries digital is reshaping.

Three sectors where we have operated as executives as well as advisors, each spanning the full arc from strategy through to operating model, all pointed at one outcome.

Financial Services

Banking · Payments · Insurance
Digital & AI Transformation
Sales & Service
Product & Innovation
Strategy & Growth
Efficiency & Cost
Operating Model

Telecommunications

Carriers · Digital brands · MVNOs
Digital & AI Transformation
Sales & Service
Product & Innovation
Strategy & Growth
Efficiency & Cost
Operating Model

Technology

Platforms · Software · Ventures
Digital Enablement
AI Strategy & Enablement
Strategy & Growth
Startups & Scaleups
Innovation, Venturing, Incubation
Agile Operating Model
Recent engagement examples

Where boardroom strategy meets the bottom line.

A sample of recent work. Please contact us for more comprehensive references, relevant to your situation.

1

People-to-AI strategy

A major global customer-service outsourcing provider (40 countries, 70,000 people) asked for a plan to confront AI disruption and opportunities.

We created a pragmatic strategy and execution plan.

2

Strategy refresh

A leading software provider for professionals in mining and civil engineering needed to refresh their strategy following a $1bn+ acquisition.

We created a new strategy, including AI disruption and opportunities.

3

Advanced customer analytics

A Malaysia-based entertainment conglomerate asked us to optimise customer revenue using advanced analytics.

We built a look-back model to simulate business initiatives, identifying $50m p.a. additional profit.

4

New business launch

An incumbent non-bank financial services company wanted to design a new direct business to expand its growth options.

We created the business blueprint and assisted with execution to launch.

5

Innovation & growth

A large incumbent in a declining business wanted to explore innovative new ideas, leveraging their assets to offset declining revenue.

We identified and shortlisted several adjacent business opportunities.

6

New digital bank

A large incumbent bank considered a new online bank with a social business model in order to grow market share.

7

Scaled agile operating model

A large US-based retailer asked us to design its future operating model, leveraging agile methods.

8

Enterprise transformation

An ANZ-based food exporter commenced a large technology and business transformation.

9

New customer engagement platform

A major bank wanted to design the future of how it engages with its customers: an ecosystem of nudges.

10

Electronic prescribing JV

A major US-based pharmaceutical company wanted to improve how it participated in the digital ecosystem.

We created an electronic prescribing system in a JV with Microsoft and IBM.

$50m p.a.
Additional profit identified through advanced customer analytics.
70,000
People covered by an AI disruption strategy across 40 countries.
$1bn+
Post-acquisition strategy refresh for a software leader.
20+ years
Advising blue-chip clients across four continents.
Who we have worked with

Trusted by leaders across sectors and regions.

Selected organisations our team has advised across financial services, telecommunications, technology and professional services.

Financial services clients: Central Bank of the UAE, HSBC, Aani, National Australia Bank, Macquarie, YellowBrickRoad, Latitude, wpay, Australian Treasury, Titanium Ventures
Telecommunications clients: Telstra, TELUS, SkyCable, Belong, Nu Mobile
Technology and e-commerce clients: News Corp, Genting, Seequent, Fonterra, Wesfarmers, Woolworths, Advance Auto Parts, ForgeRock, Catch, flybuys, Maggie Beer, Dash
Professional services: McKinsey, BCG, Kearney, PwC, Partners in Performance
Latest release

The Global Rise of Instant Payments Platforms.

We also distilled the key learnings from SXSW, the world's pre-eminent innovation gathering.

In the media

Our work, in the media.

Selected coverage of work our team has led. Please contact us for references relevant to your situation.

News from the digital world

What we are reading, updated live.

A hand-curated feed of the stories shaping banking, telco and technology. It refreshes continuously, so it is always current.

Live feed
Our A-Team

Some of the people you will work with.

Senior operators and specialists across strategy, transformation, analytics, technology, brand and operations.

Gerd Schenkel

Gerd Schenkel

Managing Director
gerdschenkel.com →
Troy

Troy

Partner
Enterprise Transformation
Hamish McMichael

Hamish McMichael

Associate Director
Technology & Delivery
Natalie Dinsdale

Natalie Dinsdale

Associate Director
Brand & Marketing
Chelsea

Chelsea

Associate Director
Delivery & Analysis
Tom

Tom

Associate Director
Product & User Design
Rich

Rich

Associate Director
Customer & Operations
Dishant

Dishant

Specialist
Data & Analytics
Contact us

We are looking forward to it.

Tell us what you are working on. If you would like to work with us, include a link to your CV, website or LinkedIn profile.

Offices Sydney · Dubai · New York
Hours 24×7 availability
Email ally@bgadigital.com